Frequently Asked Questions
The Process of a Session:

Where will my massage or bodywork session take place?
When you book your appointment we will advise you of the time, location and address. Your Manual Therapy or bodywork session will take place in a private, comfortable, quiet, therapy room. Music may be played to help you relax and you will lie on a table especially designed for your comfort.
What happens prior to and after treatment?
When you arrive at your appointment, your therapist will have reviewed your Intake Form and Medical History and will evaluate and discuss any issues you may be experiencing. The therapist may perform some assessment tests or analysis to develop their treatment approach during your session.
Following your session, your therapist will provide you with details regarding what they did, possibly discuss self-care or "homework" prior to your next session and compile a record of your treatment from your visit.
Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed; wearing bottom underwear while draped appropriately. Your modesty is of the utmost importance and you will be properly covered during the entire session. Otherwise we would advise that you wear clothes that allows for easy access to the areas focal to your pain or dysfunction (exercise shorts and sports bras/tank tops). We can work within your level of comfort as long as we can easily access the required areas to provide therapy.
Will the practitioner be present when I disrobe?
No. The therapist will leave the room while you undress, relax onto the table as advised by the therapist (usually either face-down or face-up), and cover yourself with the provided clean sheet or towel.
Will I be covered during the session?
Yes. You will be properly draped at all times to keep you warm and comfortable. Only the area(s) being worked on will be exposed.
What parts of my body will be massaged?
A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders. If you do not want any treatment on any particular areas be sure to advise your therapist on the intake form or prior to treatment.
What's the difference between session times?
The Initial Session of 75 minutes is designed to provide adequate time to evaluate the issues discussed during your intake. The difference between follow-up timed session durations of 60, 90 or 120 is usually determined by how much focus and attention we can dedicate towards treatment areas. If there are multiple points that require treatment (which is the average), with more time we can be both more efficient and thorough. Our usual "sweet spot" is a 90 minute session.

Scheduling and Payment Policy:
Please note that payment is taken at the time of session, we do prefer payments be made in cash, check or EFT (Square, Venmo, PayPal, etc.). What is your No Show/Cancellation Policy? We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: We ask that you notify us at least 24 hours prior to your appointment time if you need to cancel. This allows us to offer time to others who are in need of treatment. Failure to notify resulting in a no show will adhere to the following fee schedule: No Shows/Cancellations within 24 hours: First Offense: 50% charge. This amount must be paid prior to your next scheduled appointment. Second Offense: 75% charge Third Offense: 100% charge and discontinuation of service. Late Arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. Thanks for Understanding!
Do you take Insurance?
We do not currently accept Insurance because Insurance Companies limit how much they pay, dictate when and what treatments they will or won't pay for. Oftentimes this becomes a frustrating, stressful event chasing down payment for sessions that occurred weeks to months ago. The end result is loss of time, revenue and unnecessary distractions from treatment sessions. We have decided to focus all of our time and energy on the things that matter most: treating clients!
Where are you based?
We're presently based out of Morris County, New Jersey and are Licensed to work within New Jersey State.


